SUPPORT and MAINTENANCE AGREEMENT
We at ASKK know that software is only as good as the training and
support that accompany it. To take full advantage of the TEDS software package, users
should not only be proficient in its administration, they must also be comfortable with
the environment in which it operates. ASKK Technologies responds to these requirements by
providing your staff with an industry leading software training, maintenance, and support
arrangement. Free updates, on-line communications, on-board help, telephone support,
operational documentation, and step-by-step procedural manuals all act as complements to
the TEDS software system. The result is a highly effective and comprehensible package
dedicated to providing your company with the tools neccesary for maintaining the highest
level of productivity.
Monday to Friday 9:00 a.m.to 5:00 p.m. (Eastern Standard Time).
Questions are typically answered on the spot.
Make system changes.
Free updates for latest software versions.
|State of the Art
Electronic Data Interchange (EDI).
Automatic faxing through TEDS.
Wide Area Networks (WAN).
Remote customer tracing.
The dynamic nature of the TEDS Support and Maintenance Agreement
solidifies the on-going relationship between ourselves and our customers. After all, your
business is transportation, not software. By allowing us to maintain your software, your
business can concentrate on doing what it does best: moving loads. We are constantly
committed to providing improvements in our product based on advances in technology,
changes in the transportation industry, and of course, the requirements of our clients.